Frequently Asked Questions

Everything you need to know about bringing Paper Rose Shop into your home.

What is the expected shipping time for home decor items?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, though larger furniture or fragile items may require additional handling time to ensure safe arrival.

Do you offer international shipping?

Currently, Paper Rose Shop ships to the United States and Canada. We are working on expanding our logistics to provide international shipping to more countries in the near future.

What is your return policy for home goods?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made items and final sale products are not eligible for return.

How do I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Are the materials used in your products sustainably sourced?

At Paper Rose Shop, we prioritize ethical sourcing. We partner with manufacturers who use sustainable wood, organic textiles, and eco-friendly dyes whenever possible to minimize our environmental footprint.